Shopaholics! Now Get Paid As You Shop with Mystery Shopping
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Shopping need not mean only shelling out of the bucks on the part of the shopper. With mystery shopping tools being utilized by several market research concerns you, the shopper, may actually be getting paid as you shop around. As a professional shopper or mystery shopper you will be permitted to eat out at restaurants, visit local attractions and shop for books, clothes, baby products and other cool things while not having to bother about the financing. The funding of all this is well taken care of by the company on behalf of whom you are spying on employees and evaluating the public appearance of the company.
Activity of mystery shoppers
The mystery shoppers or professional shoppers do the task of visiting businesses in the guise of normal customers. They carry out activities just like other customers. They may be asking questions, making some purchases or making some return. However, there is a significant difference between normal customers and the mystery shoppers. The professional shoppers have the hidden objective of evaluating the businesses and the employees and subsequent to the visit they set about with readying a report or questionnaire mentioning details of things that took place.
It is via such report that the level of service provided to customers can be gauged. There may even be evaluated the extent to which employees are neatly groomed and uniformed or the cleanliness of the business and neatness with which the merchandise is displayed or the degree of knowledge possessed by the staffs etc. The job of mystery shoppers may comprise of monitoring pricing or ascertaining that the business is being carried out as per the professional standard requirements or government regulations. Though it is mostly the things that are wrong or out of place- that need to be redressed that are to be verified by mystery shoppers it is also true that they also can help convey an objective view of the business when things are praiseworthy enough.
Mystery shoppers are paid not for giving their opinions. Their work is to particularly report their observations. The mystery shoppers are very much the eyes and ears of the business owners. They relate to the business owners about the viewpoint of the customers regarding the business. The service standards and rules for safety and security that most businesses have need to be importantly complied with by the employees and it is the mystery shoppers who are entrusted with the task of apprising the business owner about the extent of compliance of the standards and regulations set.
Mystery shopping- a lucrative profession for shopaholics
So, if you are keen on changing the way employees treat you and your family then switch over to the work of a mystery shopper. If you can keep providing honest and unbiased feedback relating to observations in detailed writing assignments over time then you can earn a living too as a professional shopper. Thus, with mystery shopping your trait of being a shopaholic can actually be gainfully utilized. And there is a reversal of the norms whereby you start getting paid while you are shopping.
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September 15th, 2008 at 6:44 pm
Very thorough post! Thank you for the great explanation of the industry.
Mystery shopping is an excellent tool to monitor and improve customer service. A great mystery shopper needs to be unobtrusive and objective, with a great eye for detail. Strong writing skills are also a plus.
Watch out for scams when starting out in the business though – don’t register with sites asking for money upfront. The best sites to find legitimate mystery shopping opportunities are the Mystery Shopping Providers Association (MSPA) at http://www.mysteryshop.org and Jobslinger at http://www.jobslinger.com . Both sites have job boards and contact information for legitimate companies.